Troubleshooting video playback issues on Blackboard

Issues Playing Videos

Sometimes videos within Blackboard may not play and display the following screen:


This is due to third-party cookies not being enabled on certain browsers.

* If using Safari on a MacOS device *, it is recommended to use Google Chrome instead (there are serveral bugs, including this one, when accessing our services with Safari).

* If using an iPhone or iPad *, go into the settings for your iOS browser (for the best experience we recommend using Chrome) and change the relevant setting as described in this link.

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